1. Information We Collect
When you use AlgoXL, we collect the following information:
Information from Google Sign-In
- Email address: Used for account identification and communication
- Name: Used for personalization and account display
- Profile picture: Used for account personalization (if provided)
- Google account ID: Used for secure authentication
Information You Provide
- Profile information: Display name, bio, preferences
- Subscription data: Payment information, subscription tier
- Usage data: Watchlists, portfolios, alerts you create
Automatically Collected Information
- Log data: IP address, browser type, pages visited
- Usage analytics: How you interact with our platform
- Cookies: Session data and preferences
2. How We Use Your Information
We use your information to:
- Provide and maintain our financial analytics services
- Authenticate your account securely
- Send you important service notifications
- Provide customer support
- Process subscription payments
- Improve our platform and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service providers: Payment processors, hosting providers (with data protection agreements)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including:
- HTTPS encryption for all data transmission
- Secure database storage with access controls
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Data portability: Export your data in a machine-readable format
- Withdrawal of consent: Revoke consent for data processing
6. Data Retention
We retain your information as follows:
- Account data: Until you delete your account or request deletion
- Financial data: 7 years for tax and regulatory compliance
- Log data: 90 days for security and service improvement
- Marketing data: Until you unsubscribe or opt out
See our Data Retention Policy for complete details.
7. Cookies and Tracking
We use cookies to enhance your experience on our platform. For detailed information about our use of cookies, please see our Cookie Policy.
We use essential cookies for:
- User authentication and session management
- Security and fraud prevention
- Site functionality and preferences
You can control cookie settings through your browser preferences.
8. Third-Party Services
We integrate with:
- Google OAuth: For secure authentication (governed by Google's Privacy Policy)
- Payment processors: For subscription billing (PCI DSS compliant)
- Financial data providers: For market data (with data use agreements)
9. International Data Transfers
Your data is processed in the United States. We ensure adequate protection through:
- Standard contractual clauses
- Adequate security measures
- Compliance with applicable data protection laws
10. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Email notification to your registered address
- Prominent notice on our platform
- Updated "Last modified" date above
12. Contact Us
For privacy-related questions or requests:
- Email: privacyxl@algoxl.com
- Address: [Your Business Address]
- Data Protection Officer: dpoxl@algoxl.com
Your Data Rights Request
To exercise your data rights, please contact us at privacyxl@algoxl.com with:
- Your registered email address
- Specific request type (access, deletion, correction, etc.)
- Verification of your identity
We will respond within 30 days as required by applicable law.